If your questions aren’t answered here, please contact us at the Milk Closet, or leave a question in the comments below.  We’re happy to help!

What are your delivery fees?
Milk Closet is pleased to offer FREE shipping to all of our customers in the continental U.S.

Free shipping should be the default setting when checking out.  If for some reason a shipping fee appears, enter the coupon code: milkclosetclub

What is your shipping policy?
Your order will ship within three days of purchase, often sooner.  We ship all items via First Class mail with the USPS, so you can expect your item(s) between 5-8 days after placing an order.  Please contact us if you’re interested in receiving your item(s) sooner, and you are willing to pay for expedited shipping.

Once we generate a shipping label, you will receive an email containing tracking information.

International buyers please note:
We apply a $35 flat shipping charge to all international shipments.  Shipping from the US to destinations overseas, and even Canada, can take some time, often several weeks to over a month. Please familiarize yourself with your country’s import/duty regulations before ordering.  Any import taxes or fees imposed are the responsibility of the buyer.

What is your return policy?

Milk Closet is pleased to offer our online customers a full refund for unworn items returned within 30 days of delivery, in their original packaging with all tags and labels intact.  We do not offer exchanges. For alternative sizes/styles please place a new order online.

See our full return policy listed in Terms & Conditions.

Why Milk Closet?
Milk Closet is the only online store that offers more than just the latest nursing fashion.  It is truly a community where you can go to get all the best breastfeeding resources.  Every resource posted, and every piece of apparel, is hand-selected by an expert in the field of lactation education.  See Our Story here
It won't let me select my state while checking out on my mobile device, what do I do?

Milk Closet is beautifully designed to be responsive on a desktop and on a mobile device.  However, some of our customers have reported a little difficulty in selecting their state while checking out on a mobile device.  We’re working with our developers to fix the problem, but in the mean time there are two easy solutions:

  1. While still on your mobile device, press and hold, then release the area that says “Select an option…”  (pressing on the down arrow will not bring up the state selection options).
  2. If you prefer, save the item(s) in your Milk Closet shopping cart and simply finish the order on a desktop computer.
How do I know which size to order?

Check out our Size Chart page, located here

I did not receive my Milk Closet Gift Certificate code, what do I do?

Our Milk Closet Gift Certificate program is fully integrated with PayPal.  If you did not receive an email with your unique code, click here

How do I use my Milk Closet Gift Certificate?

Your Milk Closet Gift Certificate is NOT a Milk Closet coupon code that can be used on the Milk Closet checkout page.  It is a PayPal code that must be used during the actual payment process after you login to your PayPal account.

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